Inclusion, Equality and Social Welfare

The Commission for the Rights of Persons with Disability (CRPD)’s main responsibility is to safeguard Cap 627 of the Laws of Malta the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) Act. Amongst the rights of persons with disabilities under the UNCRPD Act, is the right of access to public spaces.

CRPD has published the Access for All Design Guidelines (AADG) 2011 which lays out what Malta considers as accessible within public spaces and buildings. In 2019, Malta has also elevated the standard SM 3800:2015, "Accessibility for All in the Built Environment", to the status of Subsidiary Legislation under Cap 413 of the Laws of Malta the Equal Opportunities (Persons with Disabilities) Act.

Nevertheless, persons with disabilities are still encountering barriers in terms of physical accessibility. For this scope, this form can be used by persons with disabilities and their families to report public spaces which are not accessible to all.
 

Upon submission of this complaint form, the Investigations Unit within CRPD will assess the report received, conduct site inspections where it seems appropriate and communicate with the responsible entities to ensure that accessibility is provided. 
Exemptions apply if it is proven that the public space cannot be rendered accessible to all due to structural or financial constraints.
 

Any person with disability or their family members and friends can report lack of accessibility

•    Access the online form via the Apply button below.
•    Complete the form with your details and the location which is reportedly not accessible.
•    Review your submission for accuracy.
•    Submit the e-Form.
•    Receive confirmation of successful submission.

Documents required:
When filling in this form, you will need to submit photos of the reported inaccessible location.