Medical Board Appointment - Request to Reschedule, Cancel or a Home Visit (DSS)

Overview

The Social Security Act (Cap. 318.) establishes amongst others provisions, that a person may be entitled to receive a benefit, pension, assistance or allowance (hereinafter referred to as benefit) under this Act,  following the advice of the Department’s medical panel, Inter-Professional Board and multi-disciplinary panel, where applicable, in accordance with the proviso to article 106.

 

As a result, there are times when a person who has been scheduled to attend a medical board related to a benefit must postpone or cancel the appointment. If the person fails to appear at the medical board without a justified reason, any pending benefits awaiting assessment and authorisation by the Department of Social Security may be terminated. This may also result in a benefit overpayment which would then need to be refunded by the beneficiary.

 

A medical certificate is required to support a request to reschedule an appointment on account of illness, unless it is for a Disability Assistance or Disability Child Allowance.

 

Applications for the benefits listed below are referred to Department’s medical panel, Inter-Professional Board and multi-disciplinary panel for evaluation:

  • Disability Assistances.

  • Disability Child Allowance.

  • Social Assistance.

  • Sickness Assistance.

  • Milk Grant.

  • Reciprocal Agreement for Disability benefit related to those living outside Malta.

  • Sickness Benefit which is related to the Blue Medical Certificate.

  • Injury Benefit, whether related to an injury at the workplace or disease / medical condition inflicted by the workplace.

What you'll get

  • Facility to reschedule or cancel a medical board appointment.

  • Only in cases of being house-bound, a person may request a home visit instead of attending personally to the medical board appointment. A medical certificate indicating the health reason for why a home visit is being requested. In such cases, the Medical Panel shall conduct a home visit. The person will be informed beforehand of the date for the home visit.

Eligibility

  • A person who has been scheduled by the Department of Social Security to attend a Medical Board appointment.

How to apply

How to reschedule or cancel a medical board appointment

A person can reschedule, cancel, or request a home visit appointment by using one of the methods listed below by:

Making an online request

click here

Phone

Servizz.gov Freephone 153 (Ext. 11)

Attending personally

at one of the servizz.gov hubs

To reschedule or cancel a Medical Board Appointment happening on the same day only. This does not apply for cases for Disability Assistances and Disability Child Allowance.

call on 25903233

apply